Consumer products

Get exactly the support you need
Looking for specific solutions for your product?

I cannot select images or take a photo for my Philips NutriU App recipe

If you cannot take a photo for a Philips NutriU App recipe or select images from the library, we are here to help you. Follow the following tips and tricks.

The camera permissions are not enabled

Please check if your camera permissions are enabled.

You can check this in your device settings (usually under the section privacy, under the section camera, or directly within the app management).

There is a problem with your camera

If your camera permissions are enabled but you still cannot take a photo for a Philips NutriU recipe, please check that your camera works properly when taking a common picture.

If you cannot take a common picture, then there is a problem with your camera.

If you are able to take common pictures and your camera permissions are checked, please contact us. To help you, we will need to know your OS version (iOS, Android, installed version) and your device model.

The information on this page applies to the following models: HD9252/21 , HD9270/21 , HD9200/21 , HD9270/91 , HD9200/91 , HD9252/91 , HD9218/51 , HD9260/91 , HD9220/20 , HD9980/20 , HD9925/00 , HD9911/90 , HD9910/20 , HD9909/00 , HD9905/00 , HD9904/00 , HD9650/91 , HD9630/21 , HD9621/91 , HD9248/91 , HD9623/11 , HD9238/01 , HD9220/22 , HD9220/40 . Click here to show more product numbers Click here to show less product numbers

Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support

Philips & AGT partnership
We have proudly partnered with Ammun General Trading for over 7 Years and continue to work in close partnership in the future.