Software Evolution Services

Be prepared for advances in technology with a sustainable and scalable path to standardize exceptional patient monitoring across your enterprise.

Technology advances fast

Philips Software Evolution Services keeps your patient monitoring platform another step ahead of the curve.

An industry-changing approach for a more predictable investment over the long term. Advancements in software and technology can help transform care, and improve the way healthcare providers do business. But as technology continues to evolve, staying ahead of the curve – and delivering exceptional care to the people who need it – can be an ever-increasing challenge.

Philips Software Evolution Services (SES) offer an industry-changing approach for a more predictable investment over the long term.

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A sustainable and scalable path to standardize on exceptional patient monitoring across your enterprise.

Core elements and access Advantage: 2 in 1 protection

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Beyond a software maintenance program, SES offers:

Upgradable platform for easier planning and management over the system lifecycle

Cybersecurity to protect your data

Education, training and support to empower your teams

A dedicated Customer Success Manager who provides ongoing support throughout the term of the agreement

Optional Technology Refresh removes the pain and uncertainty of staying current

Optional Clinical Advanced Services helps customers solve their clinical challenges by optimizing their patient monitoring platforms

Learn how Software Evolution Services can help prepare you for what’s next

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Stay ahead of the technology curve with Software Evolution Services.

Resources to support your decision-making

Customer story

Article: A critical solution for critical care: Standardized patient monitoring facilitates the quadruple aim

Documents

Software Evolution Services overview (2.12MB)

System health check (220.0KB)

Microsoft OS patching (279.0KB)

Customer solution review (82.0KB)

Telemetry wellness (1.57MB)

Wee Care Healing Environment (201.0KB)

Proactive IT. Protecting system health.

All Software Evolution Services agreements include: Remote Enablement powered by Philips PerformanceBridge Focal Point, an on-premise management system for Philips medical equipment, applications and network designed to create a superb user experience and to help support increased uptime. Focal Point aggregates, processes, stores, and presents inventory, statistical, and alert information for patient monitoring devices, applications, and network equipment, including:

IntelliVue patient monitors
PIC iX servers and surveillance systems
Smart-hopping wireless infrastructure
IntelliVue MX and MP series monitors (including telemetry)
Philips supplied routers, switches, and firewalls

Keep pace with care, cost and compliance imperatives

a blue circle with a white figure and a yellow check mark

Technical

Security threats
System failures
Ecosystem management
Unlimited access to software and hardware
Innovation access / ease of technology adoption

Financial

Cost Reduction
Ease of financial planning and ROI
Longevity of portfolio
Ease of technology adoption, quality and efficiency

Clinical

Standardization

Uptime

Access to new software features and enhancements

Clinicians like you

A sustainable and scalable new path to achieve the Quadruple Aim

Collaborate with our clinical and IT professionals to transform your care delivery

Prepare and future proof your enterprise for long term clinical excellence

Manage technology upgrades and operational improvement

Maintain your systems and an ability to easily grow and adapt your IT to meet your patient care needs

Protect your investments

Access Advantage enhances the value of Software Evolution Services IT and clinical professional services help deliver on the promise of patient care another step ahead of the curve

Why choose Software Evolution Services

By keeping our monitors at the most current revision,
we can significantly extend the life of that equipment from a capital procurement perspective .”

— Dennis Minsent, Director, Clinical Technology Services, Oregon Health and Science University

Dennis Minsent, Director, Clinical Technology Services, Oregon Health and Science University

The more advanced the technology gets, the more
the service contract needs to help us maintain that equipment .”

— Jane Kiah, Director, Invasive Services, Miami Cardiac & Vascular Institute

Related services

Patient Monitoring Lifecycle Management

Click here to read more

Equipment Services and other Software Maintenance Agreements