The coffee pucks of my Philips Espresso Machine are wet

• Brewing beverages like Americano, Café Crema or Coffee, which are “low pressure products”, will affect the consistency of the coffee pucks. More water will be visible in the coffee grounds container and the coffee pucks will always be wet.
• The coffee pucks will become wet after the automatic rinse/cleaning cycle. This is caused by the water that ends up in the coffee ground container.

With the Philips Espresso Machine you can try different settings and create your preferred coffee taste. The changes you make will affect both the consistency of the coffee puck and taste of your coffee. We recommend you make small changes to the grinder settings (finer) or coffee volume (less), taste the result, and try gain.

• For a less strong coffee you can select a coarse grind setting. This will also make the coffee puck more wet.
• If you choose a higher coffee volume, it will lead to a less strong coffee and a more wet coffee puck.
• With a lighter aroma setting the coffee puck will be more watery.

 

If these solutions did not help solve the issue, please contact us for further assistance.